Serif affinity photo software5/6/2023 ![]() Talked with CS for 13 e-mails back and forth, they did NOT offer any solution. ![]() Oh my god.I paid twice for a product (Affinity Publisher) and did not receive it. Given this experience, I’m not giving a cent more to them and returning to Adobe. Already I have to grapple with still needing to work with and share files in Adobe formats. Serif fails to grasp that there is a huge shortcoming with their software: it’s not the industry standard. So I'm still looking at $95.96 for continued support. This is off the discounted price, not the original price, so it's just a further reduction of $24. I wrote them and was given instead a 20% off coupon. On social media people were saying that people who bought within 90 days were getting a free upgrade. This big discount only rewards newcomers, somehow I'm punished for being early 2 months. Now they want $119.96 to upgrade after what they call a "big" discount. I paid a total of SGD147.42, not even managing to use both of the coupons they sent me after my trial finished. ![]() Meaning if Apple breaks it with an OS update I'm left with nothing. I came from Adobe Cloud on their promise of pay only once, but in less than 2 months of barely using it, the software I bough will never be updated again. I just purchased Photo and Designer in September, and without warning, in early November they released a version 2. ![]()
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